As important as the services provided by a website is the ethical conduct and behavior of its management, mainly in relation to the procedures adopted for confidentiality and security of personal information of those that access its address on the web.

The objective of this Privacy Policy is to detail the on-line privacy practices adopted by Fundecitrus and to describe how information is collected and used, and attesting Fundecitrus's commitment in guaranteeing that personal information of its users, maintained in its databank, will not be disclosed without their prior authorization, except if demanded by Law.

This policy is stated on all pages of the website in which it applies and in any area where personal information is required.

Personal Data:
For certain activities of this website, such as filling out forms to contact Fundecitrus and other forms required to hire or cancel certain services offered on or through this website, Fundecitrus may request that you provide personal information by filling out the form on-line and sending to Fundecitrus. Filling out the form is totally optional and voluntary. However, if you opt to fill out the form, Fundecitrus may ask you to provide personal information, such as your name, address, e-mail address and other information that will help identify you.

Personal information stored by Fundecitrus will be treated electronically, and is added to the corresponding Personal Data Electronic Records. Fundecitrus will extend to its users appropriate technical resources, for them to express their agreement to this Privacy Policy or concerning any other relevant information before users extend their consent for Fundecitrus to store their respective personal data.

The purpose of registering Personal Data and its electronic use by Fundecitrus is to establish the contractual obligation or, if applicable, managing, administering, rendering, expanding and improving services to users of our website, as well as adapting services to users' preferences; creating new services related to those already provided, sending service updates, by snail or electronic mail, on technical, operational and trade information related to products and services, which currently exist or which may be created in the future, offered on the website or offered by third parties. Personal Data records and electronic treatment include sending news and research forms to users, which they do not have to answer.

User guarantees that the Personal Data provided to Fundecitrus are accurate, as well as that he/she will inform Fundecitrus about any modifications that may occur.

Fundecitrus adopts legally required levels of data protection and security, using additional means and measures to avoid that they are lost, misused, altered, are accessed by unauthorized persons or that stored Personal Data are unduly removed. Fundecitrus uses the SSL (Secure Socket Layer) security system, which through certification systems allows evidencing the authenticity of this website from the location in which the Personal Data is provided, as well as guarantees the integrity and confidentiality of the Personal Data during their transmission. Despite the above, the user must bear in mind that security measures on the Internet are not totally foolproof.

Fundecitrus may assign its Personal Data databank to other companies of the group, under the same terms and conditions provided in this notice.

Cookies:
When visiting the Fundecitrus website, you can browse anonymously and access important information without submitting your ID. To improve the website, we may use cookies to control your visit. A cookie contains a small amount of data transferred to your browser by a Web server and can only be read by the server from where it was transferred. It functions like your identity card, and allows recognizing registered users possible, thus avoiding their registration at each new visit. Despite the use of cookies to control your visit to the website and of our web servers automatically registering the Internet/IP address of your computer, the above information does not identify the users personally, therefore, ensuring that users remains anonymous unless they have provided personal information to Fundecitrus by a different process. Cookies cannot be executed as a code nor can they transmit viruses.

Most browsers accept cookies in their initial configuration. However, the user has the possibility of configuring their browsers to notify them every time they receive a cookie. Users can then decide if they want to accept it or not. The relevant information of the configurations are available in instructions and manuals of the browser you are using. To access the site you do not need to allow cookies sent by Fundecitrus.

Communities - Use of areas shared with other users:
Some pages of our website will allow you to take part on the activities on to the public, such as discussion forums, chats and live events, currently existing or that may exist in the future. Fundecitrus stresses that users who voluntarily decide to take part in those activities, should be discreet when providing their personal data to use such services. It is important that users are aware that when they disclose personal data during activities open to the public at large, such as their names, nicknames, addresses, e-mail addresses, etc., such information can be collected, stored and used by other individuals, because they are not protected. Fundecitrus may control comments received by the user during their attendance in activities open to the public.

Links To Third Party Websites:
Some pages of the Fundecitrus website contain links to other websites and Fundecitrus is not liable for the privacy practices of such websites. Fundecitrus encourages you to check the privacy practices of those websites.

Fundecitrus reserves the right to modify this privacy policy at any time to adapt it to legal modifications, or those related to trade practices. In any case, Fundecitrus will announce on the website the changes that will be introduced with reasonable notice.

São Paulo, May 10, 2004